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Do Citizens' Expectations Matter for E-Government? Exploring the Determinants of the Functionality of State Web Sites
Unformatted Document Text:  1 Do Citizens Expectations Matter for E-Government? Exploring the Determinants of the Functionality of State Web Sites J. Ramón Gil-García Center for Technology in Government University at Albany, SUNY 187 Wolf Road, Suite 301 Albany, NY 12205 Phone: (518) 442-4473 E-Mail: ## email not listed ## A Paper prepared for delivery at the 2005 Annual Meeting of the American Political Science Association, September 1-4, 2005

Authors: Gil-Garcia, J. Ramon.
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Do Citizens Expectations Matter for E-Government? Exploring the
Determinants of the Functionality of State Web Sites
J. Ramón Gil-García
Center for Technology in Government
University at Albany, SUNY
187 Wolf Road, Suite 301
Albany, NY 12205
Phone: (518) 442-4473
E-Mail: ## email not listed ##
A Paper prepared for delivery at the 2005 Annual Meeting
of the American Political Science Association, September 1-4, 2005


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