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Evaluating Differences in Health Care Quality Ratings in Children Based on the Level of Proxy Respondent Involvement with Child’s Care

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Abstract:

Use of proxies can be a valuable and necessary approach to assess the quality of health care provided to children. Some suggest that the accuracy of parent proxy response is higher for younger than older children. Although this issue has received little empirical attention different standards exist for including children 13-17 in consumer surveys via proxy response. The National Committee for Quality Assurance excludes 13-17 year olds in the CAHPS 3.0H survey sampling protocol for health plan accreditation. This practice is based on the assumption that parents cannot accurately reflect the health care experiences of their older children because they rarely accompany older children to the clinic, and when they do, they may not accompany the child into the examination room. By contrast, the CAHPS Research Consortium and the National CAHPS Benchmarking Database allow parents to respond for their teens up to age 17.

This study evaluates differences in proxy responses to selected quality of care items based on how often responding parents of older children (aged 13-17) accompany them to the clinic and/or physical examination room. We use data from a statewide survey (mail with telephone follow-up) of Minnesota’s public health care program (e.g., Medicaid) enrollees (AAPOR response rate #4=54%).

The results indicate that the level of parental accompaniment to the clinic and/or examination room falls precipitously with age resulting in concomitant differences in health care ratings. Moreover, the findings suggest that health care ratings are more affected by whether the parent accompanies the child into the examination room than just going with them to the clinic. Specifically, we found that parents who almost always accompany children into the examination room gave significantly higher ratings of overall health care, how well the provider listens, and how well the provider explains things than those accompanying the child less often.

Author's Keywords:

Proxy responses, quality of proxy responses, consumer surveys, patient surveys
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Association:
Name: American Association For Public Opinion Association
URL:
http://www.aapor.org


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URL: http://www.allacademic.com/meta/p16955_index.html
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MLA Citation:

Beebe, Timothy., Suarez, Walter. and Thiede Call, Kathleen . "Evaluating Differences in Health Care Quality Ratings in Children Based on the Level of Proxy Respondent Involvement with Child’s Care" Paper presented at the annual meeting of the American Association For Public Opinion Association, Fontainebleau Resort, Miami Beach, FL, <Not Available>. 2008-09-05 <http://www.allacademic.com/meta/p16955_index.html>

APA Citation:

Beebe, T. , Suarez, W. and Thiede Call, K. "Evaluating Differences in Health Care Quality Ratings in Children Based on the Level of Proxy Respondent Involvement with Child’s Care" Paper presented at the annual meeting of the American Association For Public Opinion Association, Fontainebleau Resort, Miami Beach, FL <Not Available>. 2008-09-05 from http://www.allacademic.com/meta/p16955_index.html

Publication Type: Paper/Poster Proposal
Abstract: Use of proxies can be a valuable and necessary approach to assess the quality of health care provided to children. Some suggest that the accuracy of parent proxy response is higher for younger than older children. Although this issue has received little empirical attention different standards exist for including children 13-17 in consumer surveys via proxy response. The National Committee for Quality Assurance excludes 13-17 year olds in the CAHPS 3.0H survey sampling protocol for health plan accreditation. This practice is based on the assumption that parents cannot accurately reflect the health care experiences of their older children because they rarely accompany older children to the clinic, and when they do, they may not accompany the child into the examination room. By contrast, the CAHPS Research Consortium and the National CAHPS Benchmarking Database allow parents to respond for their teens up to age 17.

This study evaluates differences in proxy responses to selected quality of care items based on how often responding parents of older children (aged 13-17) accompany them to the clinic and/or physical examination room. We use data from a statewide survey (mail with telephone follow-up) of Minnesota’s public health care program (e.g., Medicaid) enrollees (AAPOR response rate #4=54%).

The results indicate that the level of parental accompaniment to the clinic and/or examination room falls precipitously with age resulting in concomitant differences in health care ratings. Moreover, the findings suggest that health care ratings are more affected by whether the parent accompanies the child into the examination room than just going with them to the clinic. Specifically, we found that parents who almost always accompany children into the examination room gave significantly higher ratings of overall health care, how well the provider listens, and how well the provider explains things than those accompanying the child less often.

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