Citation

The Influence of Electronic Medical Record Usage on Nonverbal Communication in the Medical Interview

Abstract | Word Stems | Keywords | Association | Citation | Get this Document | Similar Titles




STOP!

You can now view the document associated with this citation by clicking on the "View Document as HTML" link below.

View Document as HTML:
Click here to view the document

Abstract:

This study examined nonverbal communication in relation to Electronic Medical Record (EMR) use during the medical interview. 6 physicians were videotaped during their consultations with 50 different patients at a single setting Veterans Administration Hospital. 3 different office spatial designs were identified and named “open,” “closed” and “blocked.” The “open” arrangement put physicians in a position to establish better eye contact and physical orientation than did the alternative “closed” and “blocked” office configurations. Physicians who accessed the EMR and took “breakpoints” (short periods of no computer use and sustained eye contact with patients) used more nonverbal cues than physicians who tended to talk with their patients while continuously working on the computer. Long pauses in conversational turn taking associated with EMR use may have positively influenced doctor-patient communication. High EMR use interviews were associated with patients asking more questions than they did in low EMR use interviews. Implications for medical education and future research are discussed.

Most Common Document Word Stems:

patient (140), emr (111), physician (98), use (94), communic (73), nonverb (59), interview (57), observ (38), medic (36), comput (33), research (32), time (25), doctor (25), question (23), record (22), paus (21), contact (20), may (20), health (20), inform (20), physic (19),

Author's Keywords:

Doctor-Patient Communication, Medical Interview, Nonverbal Communication, EMR
Convention
Submission, Review, and Scheduling! All Academic Convention can help with all of your abstract management needs and many more. Contact us today for a quote!
Submission - Custom fields, multiple submission types, tracks, audio visual, multiple upload formats, automatic conversion to pdf.Review - Peer Review, Bulk reviewer assignment, bulk emails, ranking, z-score statistics, and multiple worksheets!
Reports - Many standard and custom reports generated while you wait. Print programs with participant indexes, event grids, and more!Scheduling - Flexible and convenient grid scheduling within rooms and buildings. Conflict checking and advanced filtering.
Communication - Bulk email tools to help your administrators send reminders and responses. Use form letters, a message center, and much more!Management - Search tools, duplicate people management, editing tools, submission transfers, many tools to manage a variety of conference management headaches!
Click here for more information.

Association:
Name: International Communication Association
URL:
http://www.icahdq.org


Citation:
URL: http://www.allacademic.com/meta/p172229_index.html
Direct Link:
HTML Code:

MLA Citation:

McGrath, John. "The Influence of Electronic Medical Record Usage on Nonverbal Communication in the Medical Interview" Paper presented at the annual meeting of the International Communication Association, TBA, San Francisco, CA, May 23, 2007 <Not Available>. 2008-12-11 <http://www.allacademic.com/meta/p172229_index.html>

APA Citation:

McGrath, J. M. , 2007-05-23 "The Influence of Electronic Medical Record Usage on Nonverbal Communication in the Medical Interview" Paper presented at the annual meeting of the International Communication Association, TBA, San Francisco, CA Online <PDF>. 2008-12-11 from http://www.allacademic.com/meta/p172229_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Abstract: This study examined nonverbal communication in relation to Electronic Medical Record (EMR) use during the medical interview. 6 physicians were videotaped during their consultations with 50 different patients at a single setting Veterans Administration Hospital. 3 different office spatial designs were identified and named “open,” “closed” and “blocked.” The “open” arrangement put physicians in a position to establish better eye contact and physical orientation than did the alternative “closed” and “blocked” office configurations. Physicians who accessed the EMR and took “breakpoints” (short periods of no computer use and sustained eye contact with patients) used more nonverbal cues than physicians who tended to talk with their patients while continuously working on the computer. Long pauses in conversational turn taking associated with EMR use may have positively influenced doctor-patient communication. High EMR use interviews were associated with patients asking more questions than they did in low EMR use interviews. Implications for medical education and future research are discussed.

Get this Document:

Find this citation or document at one or all of these locations below. The links below may have the citation or the entire document for free or you may purchase access to the document. Clicking on these links will change the site you're on and empty your shopping cart.

Associated Document Available Access Fee All Academic Inc.

Document Type: PDF
Page count: 27
Word count: 6313
Text sample:
1 The Influence of Electronic Medical Record Usage on Nonverbal Communication in the Medical Interview John M. McGrath Ph.D. [1 2] Nedal H. Arar Ph.D. [2] and Jacqueline A. Pugh M.D. [2]. Department of Communication Trinity University San Antonio TX USA [1] Veterans Evidence-based Research Dissemination and Implementation Center/ Audie L. Murphy Memorial Veterans Hospital and University of Texas Health Science Center at San Antonio TX USA [2] Contact Information: John M. McGrath Ph.D. Department of Communication Trinity University
new directions for research in shared decision-making support and skills. Patient Education and Counseling 2003; 50: 33-38. [44] Makoul G The interplay between education and research about patient-provider communication. Patient Education and Counseling 2003. 50: 79-84. [45] Cegala DJ Lenzmeier Broz S. Provider and patient communication skills training. In: Thompson TL Dorsey A K Miller K Parrott R editors. Handbook of Health Communication. Mahwah NJ: Lawrence Erlbaum; 2003. . . 24 Open Closed 25 Blocked Figure 1 - Spatial


Similar Titles:
The Effects of Internet Use for Health Information on Physician Visit: The Moderating Role of Trust in Health Information from Health Professionals

Why Don’t Patients Talk to Doctors? The Effects of Condition Severity and Physician Reaction on Patient Disclosure about Bulimia and Alcohol Abuse

Health Risk Information, Health Involvement, and Life Satisfaction: An Exploration of the Effects of Portrayals of Health Risks in Television Medical Dramas on College Students’ Life Satisfaction

Doctor-Patient Communication: The Influence of Electronic Medical Record Usage on Nonverbal Communication in the Medical Interview


 
All Academic, Inc. is your premier source for research and conference management. Visit our website, www.allacademic.com, to see how we can help you today.