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What I Expect Versus What I Value: The Effects of Expectations and Work Values on Organizational Communication Satisfaction for Part-Time Workers
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This study assessed the relative impact of expectations and work values on organizational communication satisfaction. The results of a previous experiment indicated that organizational communication satisfaction was more a function of work value fulfillment than of met expectations. This study tested that finding by asking participants to recall actual work experiences and to complete a series of three questionnaires. Results of OLS regression analyses showed that neither a pure met expectations nor a pure value fulfillment hypothesis best explains organizational communication satisfaction. Instead, the results show that organizational communication satisfaction is a function of both met expectations and work value fulfillment, with work value fulfillment playing the primary role. Additionally, total work experience was found to negatively impact organizational communication satisfaction, while work hours per week were found to positively impact organizational communication satisfaction. Implications for theory, practice, and future research are discussed.
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Author's Keywords: Expectations, Work Values, Organizational Communication Satisfaction, Part-Time Workers	Convention All Academic Convention is the premier solution for your association's abstract management solutions needs. Submission - Custom fields, multiple submission types, tracks, audio visual, multiple upload formats, automatic conversion to pdf. Review - Peer Review, Bulk reviewer assignment, bulk emails, ranking, z-score statistics, and multiple worksheets! Reports - Many standard and custom reports generated while you wait. Print programs with participant indexes, event grids, and more! Scheduling - Flexible and convenient grid scheduling within rooms and buildings. Conflict checking and advanced filtering. Communication - Bulk email tools to help your administrators send reminders and responses. Use form letters, a message center, and much more! Management - Search tools, duplicate people management, editing tools, submission transfers, many tools to manage a variety of conference management headaches! Click here for more information.
Association: Name: International Communication Association URL: http://www.icahdq.org
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Raile, Amber. and Raile, Eric. "What I Expect Versus What I Value: The Effects of Expectations and Work Values on Organizational Communication Satisfaction for Part-Time Workers" Paper presented at the annual meeting of the International Communication Association, TBA, San Francisco, CA, May 23, 2007 Online <APPLICATION/PDF>. 2008-06-26 <http://www.allacademic.com/meta/p172320_index.html>

Raile, A. N. and Raile, E. D. (2007, May) "What I Expect Versus What I Value: The Effects of Expectations and Work Values on Organizational Communication Satisfaction for Part-Time Workers" Paper presented at the annual meeting of the International Communication Association, TBA, San Francisco, CA Online <APPLICATION/PDF> Retrieved 2008-06-26 from http://www.allacademic.com/meta/p172320_index.html

Publication Type: Conference Paper/Unpublished Manuscript Abstract: This study assessed the relative impact of expectations and work values on organizational communication satisfaction. The results of a previous experiment indicated that organizational communication satisfaction was more a function of work value fulfillment than of met expectations. This study tested that finding by asking participants to recall actual work experiences and to complete a series of three questionnaires. Results of OLS regression analyses showed that neither a pure met expectations nor a pure value fulfillment hypothesis best explains organizational communication satisfaction. Instead, the results show that organizational communication satisfaction is a function of both met expectations and work value fulfillment, with work value fulfillment playing the primary role. Additionally, total work experience was found to negatively impact organizational communication satisfaction, while work hours per week were found to positively impact organizational communication satisfaction. Implications for theory, practice, and future research are discussed.

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