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Knowledge Flows and the Use of Internet-Related Information Technologies in Public Sector Organizations: A Comparative Case Study |
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Abstract:
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This paper examines knowledge sharing processes in digital government projects (DGPs). Although knowledge sharing processes are a central feature of the functioning of government, they have received little attention in the literature. The importance of knowledge sharing has become even more evident with the rise of digital government initiatives, as these have a networking effect on bureaucracies. With multiple agencies and multidisciplinary knowledge coming together, it is necessary to combine and reconnect the required knowledge. Based on empirical data from four DGPs in Switzerland and the United States, a theoretical model for knowledge sharing in DGPs is proposed. The model ties together processes and content of knowledge sharing through two task dimensions, each of them subdivided into two phases: (1) Conception and implementation of the project, and (2) Exploration and exploitation of knowledge. The study concludes with implications for research and practice. |
Most Common Document Word Stems:
knowledg (226), share (115), project (108), network (94), group (93), agenc (83), govern (75), organ (72), process (72), dgp (71), manag (67), structur (66), theori (63), studi (60), task (58), dgps (57), phase (57), organiz (51), coordin (51), inform (51), 2 (51), |
Author's Keywords:
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E-Government; Organizational Behavior; Information Technology; Knowledge Sharing; Hierarchical Structure; Social Networks; Group Dynamics; Grounded Theory |
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Association:
Name: American Political Science Association URL: http://www.apsanet.org
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Citation:
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MLA Citation:
| Scharf, Maria Christina. "Knowledge Flows and the Use of Internet-Related Information Technologies in Public Sector Organizations: A Comparative Case Study" Paper presented at the annual meeting of the American Political Science Association, Philadelphia Marriott Hotel, Philadelphia, PA, Aug 27, 2003 <Not Available>. 2008-10-10 <http://www.allacademic.com/meta/p64824_index.html> |
APA Citation:
| Scharf, M. , 2003-08-27 "Knowledge Flows and the Use of Internet-Related Information Technologies in Public Sector Organizations: A Comparative Case Study" Paper presented at the annual meeting of the American Political Science Association, Philadelphia Marriott Hotel, Philadelphia, PA Online <.PDF>. 2008-10-10 from http://www.allacademic.com/meta/p64824_index.html |
Publication Type: Conference Paper/Unpublished Manuscript Review Method: Peer Reviewed Abstract: This paper examines knowledge sharing processes in digital government projects (DGPs). Although knowledge sharing processes are a central feature of the functioning of government, they have received little attention in the literature. The importance of knowledge sharing has become even more evident with the rise of digital government initiatives, as these have a networking effect on bureaucracies. With multiple agencies and multidisciplinary knowledge coming together, it is necessary to combine and reconnect the required knowledge. Based on empirical data from four DGPs in Switzerland and the United States, a theoretical model for knowledge sharing in DGPs is proposed. The model ties together processes and content of knowledge sharing through two task dimensions, each of them subdivided into two phases: (1) Conception and implementation of the project, and (2) Exploration and exploitation of knowledge. The study concludes with implications for research and practice. |
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| Document Type: |
.pdf |
| Page count: |
44 |
| Word count: |
15674 |
| Text sample: |
| Knowledge Flows and the Use of Internet-Related Information Technologies in Public Sector Organizations: A Comparative Case Study DRAFT Maria Christina Scharf Harvard University maria_scharf@harvard.edu Abstract This paper examines knowledge sharing processes in digital government projects (DGPs). Although knowledge sharing processes are a central feature of the functioning of government they have received little attention in the literature. The importance of knowledge sharing has become even more evident with the rise of digital government initiatives as these have a networking |
| Integration aggregation Dense groups Strong ties structured Documents and Meetings databases |
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