Author's Keywords: argumentation, organizations, information-communication systems, socio-technical gap, evolution, dialectical	Convention Need a solution for abstract management? All Academic can help! Contact us today to find out how our system can help your annual meeting. Submission - Custom fields, multiple submission types, tracks, audio visual, multiple upload formats, automatic conversion to pdf. Review - Peer Review, Bulk reviewer assignment, bulk emails, ranking, z-score statistics, and multiple worksheets! Reports - Many standard and custom reports generated while you wait. Print programs with participant indexes, event grids, and more! Scheduling - Flexible and convenient grid scheduling within rooms and buildings. Conflict checking and advanced filtering. Communication - Bulk email tools to help your administrators send reminders and responses. Use form letters, a message center, and much more! Management - Search tools, duplicate people management, editing tools, submission transfers, many tools to manage a variety of conference management headaches! Click here for more information.
Association: Name: International Communication Association URL: http://www.icahdq.org
Citation: URL: http://www.allacademic.com/meta/p13968_index.html Direct Link: HTML Code:

Aakhus, Mark. and de Moor, Aldo. "Diagnosing Argumentation Support for Groups, Organizations, and Communities" Paper presented at the annual meeting of the International Communication Association, Sheraton New York, New York City, NY, <Not Available>. 2009-05-25 <http://www.allacademic.com/meta/p13968_index.html>

Aakhus, M. and de Moor, A. "Diagnosing Argumentation Support for Groups, Organizations, and Communities" Paper presented at the annual meeting of the International Communication Association, Sheraton New York, New York City, NY Online <PDF>. 2009-05-25 from http://www.allacademic.com/meta/p13968_index.html

Publication Type: Conference Paper/Unpublished Manuscript Abstract: This paper proposes a theoretical approach for diagnosing the argumentation support afforded by information and communication systems for groups, organizations, and communities. Argumentation support refers to the means available for shaping, disciplining, guiding, and facilitating human interaction and reasoning. The movement to incorporate information and communication technology into a wide variety of practices and institutions for decision-making, dispute resolution, and learning raises questions as to what types of argumentation support are available and with what consequence for human interaction and reasoning. The approach developed here addresses these questions by integrating dialectical theories of argumentation with a language action perspective on information and communication systems. The result is a diagnostic scheme based on three analytic concepts: purpose, orchestration, and systemic rationality. The scheme is applied to explain the different forms of argumentation support afforded by various collaboration technologies and to interpret how, in the context of an environmental controversy, several competing groups and organizations are able to collaborate because they develop the argumentation support necessary for their collaboration. Thus, the scheme enables the articulation of (1) the argumentative affordances of social systems and technical systems, (2) the socio-technical gap between what is required socially and what can be done technically to support argumentation, and (3) the co-evolution of the social system and the technical system. The implications for integrating and developing prior theory in argumentation, information systems, and organizations are discussed.

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