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Measuring the Group Decision Making Process in a Simulated Crisis Decision-Making Environment

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Abstract:

This paper is a report of findings from a study of small group decision–making in the context of crisis intervention. I used an experimental simulation research design to investigate the different roles that homogeneous and diverse groups might play in the decision process. This study was partially derived from a framework developed by Hermann, Stein, Sundelius, and Walker (2001) that models the different ways that groups and individuals approach conflict intervention. Briefly, the authors proposed that groups approach internal conflict in three ways: they may avoid conflict altogether, accept conflict, or wish to resolve conflict. Hermann et al also outlined the types of decisions that groups make: Dominant, Subset, Integrative, and Deadlock. In an effort to determine if the group's approach to internal conflict will determine the type of decision outcome, I built a homogenous group around each conflict approach and constructed one diverse group. I further divided these groups by decision rule, majority rule or consensus, for a total of 8 groups of three people each. All groups were asked to decide whether or not to intervene in a fictional civil conflict in a neighboring country. The subjects answered a short questionnaire and also tape-recorded their discussions. The implications of this study for the field of conflict resolution will be to clarify the structure and process of group decision-making in crisis intervention.

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group (13), conflict (11), decis (6), style (5), homogen (5), rule (3), three (3), divers (3), outcom (2), resolv (2), crisi (2), aggress (2), major (2), extrem (2), manag (2), differ (2), resolut (2), open (2), mind (2), close (2), consensus (2),
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Name: International Studies Association
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http://www.isanet.org


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MLA Citation:

Thurston, Cathryn. "Measuring the Group Decision Making Process in a Simulated Crisis Decision-Making Environment" Paper presented at the annual meeting of the International Studies Association, Le Centre Sheraton Hotel, Montreal, Quebec, Canada, Mar 17, 2004 <Not Available>. 2009-05-26 <http://www.allacademic.com/meta/p72847_index.html>

APA Citation:

Thurston, C. Q. , 2004-03-17 "Measuring the Group Decision Making Process in a Simulated Crisis Decision-Making Environment" Paper presented at the annual meeting of the International Studies Association, Le Centre Sheraton Hotel, Montreal, Quebec, Canada Online <.PDF>. 2009-05-26 from http://www.allacademic.com/meta/p72847_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: This paper is a report of findings from a study of small group decision–making in the context of crisis intervention. I used an experimental simulation research design to investigate the different roles that homogeneous and diverse groups might play in the decision process. This study was partially derived from a framework developed by Hermann, Stein, Sundelius, and Walker (2001) that models the different ways that groups and individuals approach conflict intervention. Briefly, the authors proposed that groups approach internal conflict in three ways: they may avoid conflict altogether, accept conflict, or wish to resolve conflict. Hermann et al also outlined the types of decisions that groups make: Dominant, Subset, Integrative, and Deadlock. In an effort to determine if the group's approach to internal conflict will determine the type of decision outcome, I built a homogenous group around each conflict approach and constructed one diverse group. I further divided these groups by decision rule, majority rule or consensus, for a total of 8 groups of three people each. All groups were asked to decide whether or not to intervene in a fictional civil conflict in a neighboring country. The subjects answered a short questionnaire and also tape-recorded their discussions. The implications of this study for the field of conflict resolution will be to clarify the structure and process of group decision-making in crisis intervention.

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Associated Document Available Political Research Online
Associated Document Available International Studies Association

Document Type: .pdf
Page count: 1
Word count: 179
Text sample:
CONFLICTING DECISIONS: MEASURING GROUP CONFLICT MANAGEMENT STYLES IN A CRISIS DECISION­MAKING ENVIRONMENT Cathryn Quantic Thurston George Mason University Institute for Conflict Analysis and Resolution Email: CQThurston@earthlink.net ISA 2004 Montreal Abstract: Four conditions are compared for their effects on crisis intervention decision­ making. Three Homogenous groups were formed around three conflict management styles: Conflict Avoiders Conflict Resolvers and an Aggressive Conflict Style. One Diverse group consisted of members from each of the three homogenous groups. The groups were further divided
from each of the three homogenous groups. The groups were further divided between Consensus and Majority Rule. The conflict style held by the Homogenous groups directly influenced the decision outcome whereas the decision outcomes in the Diverse group could not be predicted. The decision rules affected different groups differently. Consensus heightened extreme views of closed homogenous groups (Conflict Avoiders and Aggressive Style) and moderated extreme views in more open­minded groups (Conflict Resolvers and Diverse Groups). Majority rule generated more


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