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The Effect of Strategic Corporate Social Responsibility (CSR) on Consumer’s Attitude Toward the Company and Purchase Intention

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Abstract:

This study examines the effects of the corporate sponsorship that supports social marketing programs as a part of corporate social responsibility (CSR) and the congruency effect of sponsorship linkage that impacts consumers’ attitudes toward the sponsor and purchase intentions. Through empirical research, this study found that congruent linkage between sponsor and a sponsored marketing program, Public Service Advertisements (PSA), is more persuasive than an incongruent linkage. Participants who watched a PSA congruent with the sponsoring company favored the company more and had greater purchase intention. In addition, this study investigated the moderating role of a sponsor’s familiarity. Findings revealed that there was no significant difference in consumer attitude between a familiar sponsor and an unfamiliar one. Participants showed favorable attitudes toward both companies who are doing good things. However, an unfamiliar company’s sponsorship does not affect consumers’ purchase intentions. This study fails to support previous research that a favorable attitude would likely to result in increased purchase intention. The implications for future research are discussed.

Most Common Document Word Stems:

compani (156), sponsor (98), social (81), psa (74), market (66), csr (63), campaign (60), attitud (60), corpor (53), familiar (52), purchas (49), product (48), intent (45), strateg (44), effect (39), unfamiliar (38), respons (38), p (35), studi (33), sponsorship (32), particip (32),

Author's Keywords:

CSR (Corporate Social Responsibility), corporate social marketing, PSA, congruency
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MLA Citation:

Kim, Youjeong. "The Effect of Strategic Corporate Social Responsibility (CSR) on Consumer’s Attitude Toward the Company and Purchase Intention" Paper presented at the annual meeting of the International Communication Association, Dresden International Congress Centre, Dresden, Germany, Jun 16, 2006 <Not Available>. 2009-05-25 <http://www.allacademic.com/meta/p91692_index.html>

APA Citation:

Kim, Y. , 2006-06-16 "The Effect of Strategic Corporate Social Responsibility (CSR) on Consumer’s Attitude Toward the Company and Purchase Intention" Paper presented at the annual meeting of the International Communication Association, Dresden International Congress Centre, Dresden, Germany Online <PDF>. 2009-05-25 from http://www.allacademic.com/meta/p91692_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Abstract: This study examines the effects of the corporate sponsorship that supports social marketing programs as a part of corporate social responsibility (CSR) and the congruency effect of sponsorship linkage that impacts consumers’ attitudes toward the sponsor and purchase intentions. Through empirical research, this study found that congruent linkage between sponsor and a sponsored marketing program, Public Service Advertisements (PSA), is more persuasive than an incongruent linkage. Participants who watched a PSA congruent with the sponsoring company favored the company more and had greater purchase intention. In addition, this study investigated the moderating role of a sponsor’s familiarity. Findings revealed that there was no significant difference in consumer attitude between a familiar sponsor and an unfamiliar one. Participants showed favorable attitudes toward both companies who are doing good things. However, an unfamiliar company’s sponsorship does not affect consumers’ purchase intentions. This study fails to support previous research that a favorable attitude would likely to result in increased purchase intention. The implications for future research are discussed.

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Document Type: PDF
Page count: 32
Word count: 7169
Text sample:
Running Head: Strategic CSR THE EFFECT OF STRATEGIC CORPORATE SOCIAL RESPONSIBILITY (CSR) ON CONSUMER’S ATTITUDE TOWARD THE COMPANY AND PURCHASE INTENTION Submitted to Organizational Communication Division (Competitive paper) YOUJEONG KIM PENNSYLVANIA STATE UNIVERSITY Ph.D (yuk130@psu.edu) Strategic CSR 2 Strategic CSR THE EFFECT OF STRATEGIC CORPORATE SOCIAL RESPONSIBILITY (CSR) ON CONSUMER’S ATTITUDE TOWARD THE COMPANY AND PURCHASE INTENTION ABSTRACT This study examines the effects of the corporate sponsorship that supports social marketing programs as a part of corporate social responsibility
.654 .420 29 Strategic CSR Table 4. Group means and Standard Deviation for the dependent variables. Attitude Purchase intention Mean (s.d.) Mean (s.d.) Group A (Post / child nutrition) (n = 42) 5.00 (1.051) 4.446 (1.252) Group B (Post / drunk driving) (n = 48) 5.160 (1.188) 4.186 (1.063) Group C (D-food / child nutrition) (n = 47) 3.932 (1.105) 4.146 (1.074) Group D (D-food / drunk driving) (n = 35) 3.879 (1.073) 3.621 (0.753) 30


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