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Media Coverage of Government Policies and Citizen Satisfaction with Information Provision and Policy Results

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Abstract:

Public information has not gained much attention in the literature on political communication, although its importance is beyond discussion. The research question of this paper asks how the news on government policies influences satisfaction with government policy. Apart from well known hypotheses such as agenda setting and priming, hypotheses are tested that deal with the question whether the government tries to increase policy satisfaction by communicating ambitions (it’s a mess, but we will do something against it) or by communicating successes (everything under control, due to us). The data to test the hypotheses come from a fourfold survey study to tap aspects of satisfaction with, the government policy with regard to 55 policy issues in addition to a longitudinal content analysis of 24 newspapers to unravel the media coverage of these issues.
The results show dissatisfaction everywhere. Most hypotheses stand the test. Increasing policy satisfaction by the communication of ambitions rather than of results appears to be the rule. The diffusion of negative perceptions of real world conditions may be a side-effect of the latter.

Most Common Document Word Stems:

govern (197), polici (167), issu (118), news (87), satisfact (74), communic (56), result (55), citizen (53), inform (45), public (45), direct (41), media (38), regard (33), attent (31), actor (31), import (29), social (27), plan (26), effect (26), analysi (26), respect (24),

Author's Keywords:

Public Information; media effects
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Name: International Communication Association
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MLA Citation:

Kleinnijenhuis, Jan. and van Hoof, Anita. "Media Coverage of Government Policies and Citizen Satisfaction with Information Provision and Policy Results" Paper presented at the annual meeting of the International Communication Association, Dresden International Congress Centre, Dresden, Germany, Jun 16, 2006 <Not Available>. 2009-05-25 <http://www.allacademic.com/meta/p92880_index.html>

APA Citation:

Kleinnijenhuis, J. and van Hoof, A. M. , 2006-06-16 "Media Coverage of Government Policies and Citizen Satisfaction with Information Provision and Policy Results" Paper presented at the annual meeting of the International Communication Association, Dresden International Congress Centre, Dresden, Germany Online <APPLICATION/PDF>. 2009-05-25 from http://www.allacademic.com/meta/p92880_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Abstract: Public information has not gained much attention in the literature on political communication, although its importance is beyond discussion. The research question of this paper asks how the news on government policies influences satisfaction with government policy. Apart from well known hypotheses such as agenda setting and priming, hypotheses are tested that deal with the question whether the government tries to increase policy satisfaction by communicating ambitions (it’s a mess, but we will do something against it) or by communicating successes (everything under control, due to us). The data to test the hypotheses come from a fourfold survey study to tap aspects of satisfaction with, the government policy with regard to 55 policy issues in addition to a longitudinal content analysis of 24 newspapers to unravel the media coverage of these issues.
The results show dissatisfaction everywhere. Most hypotheses stand the test. Increasing policy satisfaction by the communication of ambitions rather than of results appears to be the rule. The diffusion of negative perceptions of real world conditions may be a side-effect of the latter.

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Document Type: application/pdf
Page count: 23
Word count: 8302
Text sample:
Paper submitted for the International Communication Organization Dresden 2006 Media coverage of government policies and public satisfaction with information provision and policy results Jan Kleinnijenhuis and Anita M.J. van Hoof Vrije Universiteit Amsterdam Department of Communication Science De Boelelaan 1081 1081 HV Amsterdam e-mail: j.kleinnijenhuis@fsw.vu.nl; amj.van.hoof@fsw.vu.nl Acknowlegment The authors would like to thank the Rijksvoorlichtingsdienst which commissioned the data collection on which this paper rests. The authors are indebted much to dr. Dirk Oegema (dept. of Communication Science Vrije
Newbury Park / London: Sage. Schumpeter J. (1944). Capitalism Socialism and Democracy. Shah D. V. Kwak N. Schmierbach M. & Zubric J. (2004). The Interplay of News Frames on Cognitive Complexity. Human Communication Research 30(1) 102-120. Sheafer T. (2001). Charismatic Skill and Media Legitimacy: an Actor-Centered approach to understand the Political Communication Competition. Communication Research 28(6) 711-736. van Cuilenburg J. J. Kleinnijenhuis J. & de Ridder J. A. (1986). Towards a graph theory of journalistic texts. European Journal of


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