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Quality Improvement in Organizational Work Groups
Unformatted Document Text:  QI in organizational work groups ICA ‘04 28 Table 1. Description of the Sample: Work Unit Level________________________________________________________________________ Variable N % Mean (s.d.) ________________________________________________________________________ Individual-level demographics Time in position (months) 39.47 56.46 Time in work unit (months) 36.3 57.74 Time in organization (months) 1 80.19 91.44 Education (years) 15.73 1.88 Individual-level CQI variables Received CQI Training 161 97% .97 .17 Participated in CQI 128 75% .75 .43 Full Awareness of CQI 2 114 67% 3.39 1.16 Team-level demographics Time in position (months) 38.51 33.48 Time in work unit (months) 38.77 42.13 Time in organization (months) 83.07 59.15 Education (years) 15.77 1.06 Team-level CQI variables Received CQI Training 23 .971 .056 Full Awareness of CQI 114 3.35 .465 Team-level variables Communication quality 23 3.73 .765 Network QI (general) 23 1.72 .610 Network QI (specific program) 23 1.42 .587 Voice 23 5.73 .508 Job stress 23 4.60 .669 Job frustration 23 5.19 .570 Task variability 23 4.64 .758 1 Turnover was 36% for the 12 months immediately preceding the survey according to figures supplied by a senior manager. 2 Correctly identified all 4 of 4 (of 12 possible choices) of the “Four Basic Principles” of a specific CQI program in the organization. 87.9% correctly identified at least 3 or 4 of the 4 Basic EAL Principles (“Everyone a Leader”)

Authors: Real, Kevin., Reynolds, Keli. and Poole, Marshall.
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QI in organizational work groups ICA ‘04
28
Table 1. Description of the Sample: Work Unit Level
________________________________________________________________________
Variable
N
% Mean (s.d.)
________________________________________________________________________
Individual-level demographics
Time in position (months)
39.47
56.46
Time in work unit (months)
36.3
57.74
Time in organization (months)
1
80.19 91.44
Education
(years)
15.73 1.88
Individual-level CQI variables
Received CQI Training
161 97%
.97
.17
Participated in CQI
128 75%
.75
.43
Full Awareness of CQI
2
114 67%
3.39
1.16
Team-level demographics
Time in position (months)
38.51
33.48
Time in work unit (months)
38.77
42.13
Time in organization (months)
83.07
59.15
Education
(years)
15.77 1.06
Team-level CQI variables
Received CQI Training
23
.971
.056
Full Awareness of CQI
114
3.35
.465
Team-level variables
Communication
quality
23
3.73 .765
Network QI (general)
23
1.72
.610
Network QI (specific program)
23
1.42
.587
Voice
23
5.73 .508
Job
stress 23
4.60 .669
Job
frustration
23
5.19 .570
Task
variability
23
4.64 .758
1
Turnover was 36% for the 12 months immediately preceding the survey according to figures supplied by a senior
manager.
2
Correctly identified all 4 of 4 (of 12 possible choices) of the “Four Basic Principles” of a specific CQI program in the
organization. 87.9% correctly identified at least 3 or 4 of the 4 Basic EAL Principles (“Everyone a Leader”)


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