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Respondent Incentives for Low-Income Populations: An Experiment with Point-of-Sale (POS) Cards |
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Abstract:
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Traditional methods for providing respondent payments to individuals in low income populations often pose challenges for the respondents. Providing incentives in the form of a check provides more security and a better audit trail than does cash. However, our experience has shown us that many individuals in these populations do not have bank accounts and are thus unable to cash checks conveniently and without incurring large administrative fees. Mathematica Policy Research, Inc. (MPR) has been interested in offering alternative forms of respondent payments to alleviate these types of constraints. Over the past several years, we have been experimenting with several different forms of payment, including Automated Teller Machine (ATM) cards and telephone cards, that would provide respondents with a more immediate form of incentive.
Recently, we conducted an experiment that examines the effectiveness of providing respondent incentives via Merchant Point-of-Sale (POS) cards compared to traditional check payments as part of the National Evaluation of the Welfare-to-Work (WtW) Grants Program. POS cards can be used at any retailer that accepts debit cards, and unlike ATM cards, do not have additional fees attached for multiple uses. In our experiment, respondents enrolled in one WtW site were randomly assigned to receive a POS card or a check upon completing a WtW follow-up interview. This paper examines the process involved in implementing a POS card respondent payment system, and presents the results of the POS card / check experiment. Specifically, we will compare the overall response rates of the POS card group and the check group; the financial and administrative costs of utilizing both payment modes; and the differing rates for accessing payments between the two experiment groups. |
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Association:
Name: American Association for Public Opinion Research URL: http://www.aapor.org
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Citation:
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MLA Citation:
| Stapulonis, Rita., Marsh, Shawn. and Markesich, Jason. "Respondent Incentives for Low-Income Populations: An Experiment with Point-of-Sale (POS) Cards" Paper presented at the annual meeting of the American Association for Public Opinion Research, Pointe Hilton Tapatio Cliffs, Phoenix, Arizona, May 11, 2004 <Not Available>. 2009-05-26 <http://www.allacademic.com/meta/p115910_index.html> |
APA Citation:
| Stapulonis, R. , Marsh, S. and Markesich, J. , 2004-05-11 "Respondent Incentives for Low-Income Populations: An Experiment with Point-of-Sale (POS) Cards" Paper presented at the annual meeting of the American Association for Public Opinion Research, Pointe Hilton Tapatio Cliffs, Phoenix, Arizona <Not Available>. 2009-05-26 from http://www.allacademic.com/meta/p115910_index.html |
Publication Type: Conference Paper/Unpublished Manuscript Review Method: Peer Reviewed Abstract: Traditional methods for providing respondent payments to individuals in low income populations often pose challenges for the respondents. Providing incentives in the form of a check provides more security and a better audit trail than does cash. However, our experience has shown us that many individuals in these populations do not have bank accounts and are thus unable to cash checks conveniently and without incurring large administrative fees. Mathematica Policy Research, Inc. (MPR) has been interested in offering alternative forms of respondent payments to alleviate these types of constraints. Over the past several years, we have been experimenting with several different forms of payment, including Automated Teller Machine (ATM) cards and telephone cards, that would provide respondents with a more immediate form of incentive.
Recently, we conducted an experiment that examines the effectiveness of providing respondent incentives via Merchant Point-of-Sale (POS) cards compared to traditional check payments as part of the National Evaluation of the Welfare-to-Work (WtW) Grants Program. POS cards can be used at any retailer that accepts debit cards, and unlike ATM cards, do not have additional fees attached for multiple uses. In our experiment, respondents enrolled in one WtW site were randomly assigned to receive a POS card or a check upon completing a WtW follow-up interview. This paper examines the process involved in implementing a POS card respondent payment system, and presents the results of the POS card / check experiment. Specifically, we will compare the overall response rates of the POS card group and the check group; the financial and administrative costs of utilizing both payment modes; and the differing rates for accessing payments between the two experiment groups. |
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