|
|
|
|
Quality at what cost – Evaluating CATI Quality Improvement Measures in a Large National Longitudinal Survey |
|
| Abstract | Word Stems | Keywords | Association | Citation | Get this Document | Similar Titles |
|
|
Abstract:
|
For largely paper based surveys, the CATI has historically been a useful follow-up tool for gaining cooperation and converting refusals from reluctant sample members, or retrieving missing critical items from self-administered questionnaires. In the most recent round of the Survey of Doctorate Recipients (SDR), we have attempted to test the boundaries of the CATI's efficacy and value. In conjunction with a mode experiment where a subsample of the 2003 SDR were offered a telephone interview as the primary data collection mode, we made three enhancements to the CATI to improve upon the quality of the paper questionnaire.
The first enhancement involved using data collected in the prior round for select items. Panel respondents could verify previously reported employer and occupation information when reporting that their employer and/or job remained the same. We evaluate if this enhancement measurably reduced the respondent’s interview administration time, and the respondent’s reporting consistency within the survey. Secondly, to reduce non-response for items of critical importance to analysis, formal probes were used in CATI. Interviewers are standardly trained to always probe when given a non-response answer. We evaluate the level of item non-response for questions that are formally probed versus those that are not. The third modification involved the targeted inclusion of additional demographic questions in the CATI mode. The sample member’s sex is only captured in the baseline census survey and ethnicity and race are asked for intermittently. However, this demographic data is essential for reporting accuracy. Those missing sex, ethnicity or race data were given CATI as the first mode of data collection. We evaluate the effectiveness of obtaining this data in CATI.
Finally, we evaluate the cost implication of using the CATI as the first mode of data collection versus a self-administered mode and offer recommendations for using this approach for other studies. |
|
|
 | Convention | | Need a solution for abstract management? All Academic can help! Contact us today to find out how our system can help your annual meeting. |  | Submission - Custom fields, multiple submission types, tracks, audio visual, multiple upload formats, automatic conversion to pdf. |  | Review - Peer Review, Bulk reviewer assignment, bulk emails, ranking, z-score statistics, and multiple worksheets! |  | Reports - Many standard and custom reports generated while you wait. Print programs with participant indexes, event grids, and more! |  | Scheduling - Flexible and convenient grid scheduling within rooms and buildings. Conflict checking and advanced filtering. |  | Communication - Bulk email tools to help your administrators send reminders and responses. Use form letters, a message center, and much more! |  | Management - Search tools, duplicate people management, editing tools, submission transfers, many tools to manage a variety of conference management headaches! | | Click here for more information. |
|
|
Association:
Name: American Association for Public Opinion Research
URL: http://www.aapor.org
|
Citation:
|
MLA Citation:
| grigorian, karen., Seelig, Surella. and Herrmann, Angela. "Quality at what cost – Evaluating CATI Quality Improvement Measures in a Large National Longitudinal Survey" Paper presented at the annual meeting of the American Association for Public Opinion Research, Pointe Hilton Tapatio Cliffs, Phoenix, Arizona, May 11, 2004 <Not Available>. 2009-05-26 <http://www.allacademic.com/meta/p116090_index.html> |
APA Citation:
| grigorian, k. H., Seelig, S. E. and Herrmann, A. , 2004-05-11 "Quality at what cost – Evaluating CATI Quality Improvement Measures in a Large National Longitudinal Survey" Paper presented at the annual meeting of the American Association for Public Opinion Research, Pointe Hilton Tapatio Cliffs, Phoenix, Arizona <Not Available>. 2009-05-26 from http://www.allacademic.com/meta/p116090_index.html |
Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: For largely paper based surveys, the CATI has historically been a useful follow-up tool for gaining cooperation and converting refusals from reluctant sample members, or retrieving missing critical items from self-administered questionnaires. In the most recent round of the Survey of Doctorate Recipients (SDR), we have attempted to test the boundaries of the CATI's efficacy and value. In conjunction with a mode experiment where a subsample of the 2003 SDR were offered a telephone interview as the primary data collection mode, we made three enhancements to the CATI to improve upon the quality of the paper questionnaire.
The first enhancement involved using data collected in the prior round for select items. Panel respondents could verify previously reported employer and occupation information when reporting that their employer and/or job remained the same. We evaluate if this enhancement measurably reduced the respondent’s interview administration time, and the respondent’s reporting consistency within the survey. Secondly, to reduce non-response for items of critical importance to analysis, formal probes were used in CATI. Interviewers are standardly trained to always probe when given a non-response answer. We evaluate the level of item non-response for questions that are formally probed versus those that are not. The third modification involved the targeted inclusion of additional demographic questions in the CATI mode. The sample member’s sex is only captured in the baseline census survey and ethnicity and race are asked for intermittently. However, this demographic data is essential for reporting accuracy. Those missing sex, ethnicity or race data were given CATI as the first mode of data collection. We evaluate the effectiveness of obtaining this data in CATI.
Finally, we evaluate the cost implication of using the CATI as the first mode of data collection versus a self-administered mode and offer recommendations for using this approach for other studies. |
Get this Document:
Find this citation or document at one or all of these locations below. The links below may have the citation or the entire document for free or you may purchase access to the document. Clicking on these links will change the site you're on and empty your shopping cart.
Similar Titles:
Religious Power and Civil Society:
The Political Theology of Religious Liberty over Religious Toleration
The Limits of Reason and the Necessity of Revelation: Civil Religion and The Christian Commonwealth in Hobbes' Leviathan
|
|
