Author's Keywords: death care, reflexivity, consumption, ethnography	Convention All Academic Convention can solve the abstract management needs for any association's annual meeting. Submission - Custom fields, multiple submission types, tracks, audio visual, multiple upload formats, automatic conversion to pdf. Review - Peer Review, Bulk reviewer assignment, bulk emails, ranking, z-score statistics, and multiple worksheets! Reports - Many standard and custom reports generated while you wait. Print programs with participant indexes, event grids, and more! Scheduling - Flexible and convenient grid scheduling within rooms and buildings. Conflict checking and advanced filtering. Communication - Bulk email tools to help your administrators send reminders and responses. Use form letters, a message center, and much more! Management - Search tools, duplicate people management, editing tools, submission transfers, many tools to manage a variety of conference management headaches! Click here for more information.
Association: Name: American Sociological Association URL: http://www.asanet.org
Citation: URL: http://www.allacademic.com/meta/p183182_index.html Direct Link: HTML Code:

Sanders, George. "From Formaldehyde to Frappuccinos: Enabling a Consumption of Care in the Funeral Industry" Paper presented at the annual meeting of the American Sociological Association, TBA, New York, New York City, Aug 11, 2007 <Not Available>. 2010-01-24 <http://www.allacademic.com/meta/p183182_index.html>

Sanders, G. , 2007-08-11 "From Formaldehyde to Frappuccinos: Enabling a Consumption of Care in the Funeral Industry" Paper presented at the annual meeting of the American Sociological Association, TBA, New York, New York City Online <PDF>. 2010-01-24 from http://www.allacademic.com/meta/p183182_index.html

Publication Type: Conference Paper/Unpublished Manuscript Abstract: The funeral industry has been undergoing dramatic changes in the past fifteen years. In the present paper I argue that a shift involving service delivery is occurring. That is, funeral industry participants are offering consumers fewer products and services that they characterize as “care.” Instead, via organizational reflexivity, workers are increasingly including their customers in the production and planning processes of sacred death rites. I consider two consequences in the present paper. First, this move illustrates the increasing porosity of the conceptual distinction between producer and consumer. Second, it allows for a refiguration of a consumer ethic. Substituting the popular trope that frames the funeral consumer as dupe and the mortician as manipulator, this refiguration opens up the possibility for a consumer ethic of agency and care. This study relies primarily on interview data with participants in the funeral industry but I have also incorporated a multi-sited ethnography that includes participant-observation and a content analysis of trade literature.

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