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Cultural Differences Make Differences: An Investigation of Online Strategic Communication of Corporate Websites in the United States and China |
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Abstract:
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This study applied a cultural divergence approach to explore whether different cultures would make some differences in online marketing interactivity and corporate public image on corporate websites. It also attempted to analyze different online strategic communications on corporate websites of two different nations— the United States and China. The results showed that U.S. corporations were more likely to highlight online marketing interactivity and social responsibility, which might integrate marketing and public relations as a strategic communication on their corporate websites. Alternatively, Chinese corporations provided more online interactive spaces for the consumer-consumer interactions. Furthermore, Chinese corporate websites were inclined to build corporate public image in their own way that emphasized corporate history, CEO’s announcement and some power-oriented symbols. |
Most Common Document Word Stems:
corpor (255), websit (149), onlin (111), interact (97), consum (86), market (84), communic (68), u.s (66), chines (64), imag (57), studi (57), cultur (51), differ (51), public (43), two (42), custom (41), product (35), offer (35), freq (33), inform (31), way (30), |
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Association:
Name: NCA 93rd Annual Convention URL: http://www.natcom.org
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Citation:
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MLA Citation:
| Pan, Po-Lin. and Xu, Jie. "Cultural Differences Make Differences: An Investigation of Online Strategic Communication of Corporate Websites in the United States and China" Paper presented at the annual meeting of the NCA 93rd Annual Convention, TBA, Chicago, IL, Nov 14, 2007 <Not Available>. 2009-05-23 <http://www.allacademic.com/meta/p188746_index.html> |
APA Citation:
| Pan, P. and Xu, J. , 2007-11-14 "Cultural Differences Make Differences: An Investigation of Online Strategic Communication of Corporate Websites in the United States and China" Paper presented at the annual meeting of the NCA 93rd Annual Convention, TBA, Chicago, IL Online <PDF>. 2009-05-23 from http://www.allacademic.com/meta/p188746_index.html |
Publication Type: Conference Paper/Unpublished Manuscript Abstract: This study applied a cultural divergence approach to explore whether different cultures would make some differences in online marketing interactivity and corporate public image on corporate websites. It also attempted to analyze different online strategic communications on corporate websites of two different nations— the United States and China. The results showed that U.S. corporations were more likely to highlight online marketing interactivity and social responsibility, which might integrate marketing and public relations as a strategic communication on their corporate websites. Alternatively, Chinese corporations provided more online interactive spaces for the consumer-consumer interactions. Furthermore, Chinese corporate websites were inclined to build corporate public image in their own way that emphasized corporate history, CEO’s announcement and some power-oriented symbols. |
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24 |
| Word count: |
7241 |
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| Online Strategic Communication 1 Cultural Differences Make Differences: An Investigation of Online Strategic Communication of Corporate Websites in the United States and China Abstract This study applied a cultural divergence approach to explore whether different cultures would make some differences in online marketing interactivity and corporate public image on corporate websites. It also attempted to analyze different online strategic communications on corporate websites of two different nations— the United States and China. The results showed that U.S. corporations were |
| 67 92.0 Easy Difficult Easy Difficult Freq. % Freq. % Freq. % Freq. % Domain Name Type 67 92.0 6 8.0 60 80.0 15 20.0 Note a Frequency of the category. b Percentage within the nation. c For spokesperson “other” refers to “other manager” “employee” “celebrity” “consumer” and “none”. d For environment information “Yes” includes “mentioned” and “page mentioned”. Detailed information about the items within each category is available from the first author upon request. *p<.05 **p<.01 **p<.001 in |
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