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Impact of a Service Learning Experience on Students in a Geriatric Pharmacy Practice Course.

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Abstract:

Objective: To evaluate the impact on students of a service learning project designed to assist VCU Health System (VCUHS ) patients with Medicare Part D and to educate students about the process and experiences of beneficiaries. Methods: Faculty and VCUHS staff formulated the project. Students received classroom training on Medicare Part D and indigent care at VCUHS, and completed a homework assignment. Each student spent four hours assisting patients at VCUHS pharmacies by providing information and navigating Medicare.gov. Students wrote reflective papers identifying barriers to enrollment and actions to overcome them, and describing how their pharmacy knowledge impacted the process. Content analysis was performed on 49 de-identified papers. Two investigators reviewed each paper using explicit criteria to categorize the barriers identified, actions taken, perceived value of pharmacy skills, and students’ spontaneous expression of value of the experience. A third investigator adjudicated discrepancies between reviewers. Response frequency in each category was compiled. Results: Students (n=54) provided over 200 hours of assistance, serving approximately 130 seniors. Forty-six papers identified barriers related to patient factors and 42 related to Medicare program factors. Twelve papers reported interventions to overcome patient-specific barriers of education, language, hearing, vision, cognition and finances. 80% found value in “real life” application and 67% in professional development. Four papers described additional volunteer activities motivated by the project. Implications: Service learning offered students the opportunity to gain experience in communication, cultural sensitivity, professionalism and problem solving as well as a better understanding of Medicare Part D and difficulties experienced by seniors.
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Association:
Name: American Association of Colleges of Pharmacy
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http://www.aacp.org


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URL: http://www.allacademic.com/meta/p196211_index.html
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MLA Citation:

Slattum, Patricia., Greene, Heather. and Sicat, Brigitte. "Impact of a Service Learning Experience on Students in a Geriatric Pharmacy Practice Course." Paper presented at the annual meeting of the American Association of Colleges of Pharmacy, Disney’s Yacht & Beach Club Resort, Lake Buena Vista, Florida, Jul 14, 2007 <Not Available>. 2009-05-24 <http://www.allacademic.com/meta/p196211_index.html>

APA Citation:

Slattum, P. W., Greene, H. A. and Sicat, B. L. , 2007-07-14 "Impact of a Service Learning Experience on Students in a Geriatric Pharmacy Practice Course." Paper presented at the annual meeting of the American Association of Colleges of Pharmacy, Disney’s Yacht & Beach Club Resort, Lake Buena Vista, Florida <Not Available>. 2009-05-24 from http://www.allacademic.com/meta/p196211_index.html

Publication Type: Abstract
Abstract: Objective: To evaluate the impact on students of a service learning project designed to assist VCU Health System (VCUHS ) patients with Medicare Part D and to educate students about the process and experiences of beneficiaries. Methods: Faculty and VCUHS staff formulated the project. Students received classroom training on Medicare Part D and indigent care at VCUHS, and completed a homework assignment. Each student spent four hours assisting patients at VCUHS pharmacies by providing information and navigating Medicare.gov. Students wrote reflective papers identifying barriers to enrollment and actions to overcome them, and describing how their pharmacy knowledge impacted the process. Content analysis was performed on 49 de-identified papers. Two investigators reviewed each paper using explicit criteria to categorize the barriers identified, actions taken, perceived value of pharmacy skills, and students’ spontaneous expression of value of the experience. A third investigator adjudicated discrepancies between reviewers. Response frequency in each category was compiled. Results: Students (n=54) provided over 200 hours of assistance, serving approximately 130 seniors. Forty-six papers identified barriers related to patient factors and 42 related to Medicare program factors. Twelve papers reported interventions to overcome patient-specific barriers of education, language, hearing, vision, cognition and finances. 80% found value in “real life” application and 67% in professional development. Four papers described additional volunteer activities motivated by the project. Implications: Service learning offered students the opportunity to gain experience in communication, cultural sensitivity, professionalism and problem solving as well as a better understanding of Medicare Part D and difficulties experienced by seniors.

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