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The Role of Utility Values, Organizational Subcultures, and Critical Mass in Organizational Use of Communication Information Technology

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Abstract:

This study investigated the use of a communication information technology by organizational members in a higher education institution with mixed methods. It shows that both utility and normative factors explain unit differences in technology use. It also demonstrated the cultural foundation of the normative models explicating adoption and use of technologies in organizations. Specifically, it found that subcultures influence organizational members’ perceptions of utility values of a technology and norms about technology use, and their use of technology. Furthermore, this study provided empirical support to the critical mass theory. The findings suggest that task interdependence and organizational support contribute to adoption and use of a technology.

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use (224), unit (128), technolog (116), organiz (98), blackboard (84), system (66), member (62), differ (56), task (55), cultur (52), work (51), studi (49), social (47), interdepend (46), communic (46), influenc (45), profession (44), academ (44), univers (43), faculti (43), support (42),

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critical mass theory, task interdependence, subcultures, technology use, mixed method, Blackboard
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Name: International Communication Association
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MLA Citation:

Lin, Canchu. and Ha, Louisa. "The Role of Utility Values, Organizational Subcultures, and Critical Mass in Organizational Use of Communication Information Technology" Paper presented at the annual meeting of the International Communication Association, TBA, Montreal, Quebec, Canada, May 22, 2008 <Not Available>. 2009-05-23 <http://www.allacademic.com/meta/p229748_index.html>

APA Citation:

Lin, C. and Ha, L. , 2008-05-22 "The Role of Utility Values, Organizational Subcultures, and Critical Mass in Organizational Use of Communication Information Technology" Paper presented at the annual meeting of the International Communication Association, TBA, Montreal, Quebec, Canada Online <PDF>. 2009-05-23 from http://www.allacademic.com/meta/p229748_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Abstract: This study investigated the use of a communication information technology by organizational members in a higher education institution with mixed methods. It shows that both utility and normative factors explain unit differences in technology use. It also demonstrated the cultural foundation of the normative models explicating adoption and use of technologies in organizations. Specifically, it found that subcultures influence organizational members’ perceptions of utility values of a technology and norms about technology use, and their use of technology. Furthermore, this study provided empirical support to the critical mass theory. The findings suggest that task interdependence and organizational support contribute to adoption and use of a technology.

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Document Type: PDF
Page count: 41
Word count: 9544
Text sample:
1 The Role of Utility Values Organizational Subcultures and Critical Mass in Organizational Use of Communication Information Technology Abstract This study investigated the use of a communication information technology by organizational members in a higher education institution with mixed methods. It shows that both utility and normative factors explain unit differences in technology use. It also demonstrated the cultural foundation of the normative models explicating adoption and use of technologies in organizations. Specifically it found that subcultures influence organizational
41 Table 6 Correlation Matrix between Organizational Factors and Individual Experience Factors Norm Task Interdependence Superior Use Familiar Important Useful Norm 1.00 0.43* 0.48* 0.21* 0.43* 0.45* Task 0.43* 1.00 0.35* 0.08* 0.25*0.27* Interdependence Superior 0.48* 0.35* 1.00 0.10* 0.27*0.30* Use Familiar 0.21* 0.08* 0.10* 1.00 0.53*0.51* Important0.43* 0.25* 0.27* 0.53* 1.00 0.85* Useful 0.45 0.27* 0.30* 0.51* 0.85*1.00 * Correlations Significant at p < 0.01 (one-tailed)


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