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Keep Your "N" In Check: African American Women and The Interactive Effects of Etiquette and Emotional Labor
Unformatted Document Text:  blacks are less likely to complain, enforcement will be less effective for remedying racial  discrimination. D ISCUSSION    We argue that two levels of personal deportment exist: (1) the general passive aggressive  professional level;  and (2) a racialized set of instruction grounded in survival strategies  based on race. Within these two levels of behavioral exceptions are social­psychological  issues of  safety,  sameness, and  diversity,   while   issues  of rejection   remain  regarding  cultural differences. Our analysis of these two levels of deportment reveals that social  expectations shape individuals to fit within a society, but prescribes the conditions and  consequences for their smooth transition  into society–at­large, while strengthening ethnic  group solidarity. in presenting this portrait of etiquette and emotional labor grounded in  experience via social interaction and acceptance in the labor market in the post civil  rights era.   But, it is also designed to display the incremental  nature of social  change’s  emotional   impact   on   individuals   and   communities   still   beleaguered   by   stereotypes  beached in psychological needs.  They are part of our collective societal voice. Nowhere  is this seen more clearly than at the neighborhood level of a community where interaction  is close and constant, varied but integrated, while laced with a strong sense of social  acceptance because of who you or they are, guiding their behavior in the larger society.  In   such   communities,   individuals   learn   more   about   themselves   based   on   exchange  relationships when a sense of “community” and “belonging” is initiated and achieved for  most   of   its   members   through   working   to   build   the   community.   However,   in   some  25

Authors: Durr, Marlese. and Wingfield, Adia.
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background image
blacks are less likely to complain, enforcement will be less effective for remedying racial 
discrimination.
D
ISCUSSION
 
 We argue that two levels of personal deportment exist: (1) the general passive aggressive 
professional level;  and (2) a racialized set of instruction grounded in survival strategies 
based on race. Within these two levels of behavioral exceptions are social­psychological 
issues of  safety,  sameness, and  diversity,   while   issues  of rejection   remain  regarding 
cultural differences. Our analysis of these two levels of deportment reveals that social 
expectations shape individuals to fit within a society, but prescribes the conditions and 
consequences for their smooth transition
 into society–at­large, while strengthening ethnic 
group solidarity. in presenting this portrait of etiquette and emotional labor grounded in 
experience via social interaction and acceptance in the labor market in the post civil 
rights era.
  But, it is also designed to display the incremental  nature of social  change’s 
emotional   impact   on   individuals   and   communities   still   beleaguered   by   stereotypes 
beached in psychological needs.  They are part of our collective societal voice. Nowhere 
is this seen more clearly than at the neighborhood level of a community where interaction 
is close and constant, varied but integrated, while laced with a strong sense of social 
acceptance because of who you or they are, guiding their behavior in the larger society. 
In   such   communities,   individuals   learn   more   about   themselves   based   on   exchange 
relationships when a sense of “community” and “belonging” is initiated and achieved for 
most   of   its   members   through   working   to   build   the   community.   However,   in   some 
25


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