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Dynamics of Team-Based Knowledge Work: Exploring the Link between Knowledge Processes and Media Use

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Abstract:

This paper explores the link between knowledge processes and social factors motivating media choice in knowledge work. Using data from 91 semi-structured interviews, observations and 402 emails from 6 project teams in the consumer health, insurance, and engineering industries, grounded theory is developed regarding the link between knowledge processes (knowledge sharing, knowledge creation and team learning), knowledge interdependence and political factors (strategic ambiguity and power differentials) and media adoption. Theoretical and practical implications are discussed.

Most Common Document Word Stems:

knowledg (173), team (132), email (79), use (78), process (75), member (67), project (55), interact (52), work (52), media (51), theori (44), status (41), manag (39), base (37), communic (36), virtual (36), ambigu (32), interdepend (31), learn (31), j (30), share (29),

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Virtual teams, knowledge work, political dynamics
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Name: NCA 94th Annual Convention
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MLA Citation:

Erhardt, Niclas. and Gibbs, Jennifer. "Dynamics of Team-Based Knowledge Work: Exploring the Link between Knowledge Processes and Media Use" Paper presented at the annual meeting of the NCA 94th Annual Convention, TBA, San Diego, CA, Nov 20, 2008 <Not Available>. 2009-10-27 <http://www.allacademic.com/meta/p255042_index.html>

APA Citation:

Erhardt, N. and Gibbs, J. L. , 2008-11-20 "Dynamics of Team-Based Knowledge Work: Exploring the Link between Knowledge Processes and Media Use" Paper presented at the annual meeting of the NCA 94th Annual Convention, TBA, San Diego, CA Online <PDF>. 2009-10-27 from http://www.allacademic.com/meta/p255042_index.html

Publication Type: Conference Paper/Unpublished Manuscript
Abstract: This paper explores the link between knowledge processes and social factors motivating media choice in knowledge work. Using data from 91 semi-structured interviews, observations and 402 emails from 6 project teams in the consumer health, insurance, and engineering industries, grounded theory is developed regarding the link between knowledge processes (knowledge sharing, knowledge creation and team learning), knowledge interdependence and political factors (strategic ambiguity and power differentials) and media adoption. Theoretical and practical implications are discussed.

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