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Market orientation and its impact on organizational performance of NPOs in a transitional economy- an empirical study of China's blood organizations |
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Abstract:
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By employing the concept of multiple constituencies into market orientation theory, this paper develops a theoretical framework of multiple stakeholder orientation (MSO). Next, an empirical study about MSO and its impact on organizational performance is conducted on one of key NPOs in China- blood organizations, data was collected from Guangdong, Guangxi, Hubei, Fujian, Shanxi and Xinjiang. The result shows that (1) both the degrees of employee orientation has positive effects on internal organizational performance, including employee satisfaction and organizational commitment; (2) Internal stakeholder organizational performance has positive effect on external orientation; (3) external orientation has positive effect on external stakeholder organizational performance. This paper broadens current market orientation theory, and gives a new “employee orientation - internal organizational performance - external stakeholder orientation - external organizational performance” framework about the relationship between market orientation and organizational performance. |
Author's Keywords:
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Market Orientation; External Stakeholder Orientation; Employee Orientation; Organizational Performance; NPOs |
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Association:
Name: Midwest Political Science Association 67th Annual National Conference URL: http://www.indiana.edu/~mpsa/
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Citation:
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MLA Citation:
| Luo, Wenen. and Zhou, Yanfeng. "Market orientation and its impact on organizational performance of NPOs in a transitional economy- an empirical study of China's blood organizations" Paper presented at the annual meeting of the Midwest Political Science Association 67th Annual National Conference, The Palmer House Hilton, Chicago, IL, Apr 02, 2009 <Not Available>. 2010-03-11 <http://www.allacademic.com/meta/p364455_index.html> |
APA Citation:
| Luo, W. and Zhou, Y. , 2009-04-02 "Market orientation and its impact on organizational performance of NPOs in a transitional economy- an empirical study of China's blood organizations" Paper presented at the annual meeting of the Midwest Political Science Association 67th Annual National Conference, The Palmer House Hilton, Chicago, IL <Not Available>. 2010-03-11 from http://www.allacademic.com/meta/p364455_index.html |
Publication Type: Conference Paper/Unpublished Manuscript Review Method: Peer Reviewed Abstract: By employing the concept of multiple constituencies into market orientation theory, this paper develops a theoretical framework of multiple stakeholder orientation (MSO). Next, an empirical study about MSO and its impact on organizational performance is conducted on one of key NPOs in China- blood organizations, data was collected from Guangdong, Guangxi, Hubei, Fujian, Shanxi and Xinjiang. The result shows that (1) both the degrees of employee orientation has positive effects on internal organizational performance, including employee satisfaction and organizational commitment; (2) Internal stakeholder organizational performance has positive effect on external orientation; (3) external orientation has positive effect on external stakeholder organizational performance. This paper broadens current market orientation theory, and gives a new “employee orientation - internal organizational performance - external stakeholder orientation - external organizational performance” framework about the relationship between market orientation and organizational performance. |
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