Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: As technologically mediated communication prevails in our daily life, it has come to play a significant role in instructional communication. The present research explored technologically-mediated instructional communication in relation to oral and writing communication apprehension. Two research questions were formulated: one regarding student’s attitudes toward the use of media as part of an “in-class” learning environment, and the other regarding student’s use of media as an extra-class communication. The survey results indicated that neither oral nor writing communication apprehension were related to a student’s preference for learning environment (face-to-face small class, face-to-face large class, Internet, TV), although high oral communication apprehension was related to the preference for learning via TV. The results also suggested that students with low oral communication apprehension were more likely to communicate with their instructor outside of the classroom by various means regardless of the medium. Implication of the results were discussed.

Publication Type: Conference Paper/Unpublished Manuscript
Abstract: This study investigates communicative adaptability, interaction involvement, and relational communication in cross-cultural friendships. Surveys on 134 American and 70 international graduate students indicate a strong correlation between communicative adaptability and communication interaction for both American and international graduate students. American graduate students report significantly higher levels of communicative adaptability and relational communication than international graduate students. Female graduate students have a significantly higher level of communicative adaptability than male graduate students.

Publication Type: Conference Paper/Unpublished Manuscript
Review Method: Peer Reviewed
Abstract: A system which contains a model of itself can function in an anticipatory mode. Anticipatory systems can be simulated. The social system can be expected to contain two anticipatory mechanisms: (1) meaning is provided with hindsight, i.e., with a time step difference from the reflected operation; (2) the differentiation in the social system generates an asynchronicity (Ät) between the operation of its subsystems. The differentiation allows for another anticipatory mechanism: the codes of the different subsystems provide them with representations of each other. When the two anticipatory mechanisms are left free to operate on each other, a so-called “strongly anticipatory system” can be shaped as a resonance between the two degrees of freedom. While weak anticipatory systems contain a model of themselves as a prediction, a strong anticipatory system can also construct its next stage. The social system then generates endogenously mechanisms for its renewal. For example, the systems of reference can be redefined in a technological evolution of the social system. The knowledge base of this system or its subsystems (e.g., the economy) can become globalized.

Publication Type: Conference Paper/Unpublished Manuscript
Abstract: Communication audits typically involve the evaluation of an organization’s communication system by means of multiple audit techniques. Earlier studies have made it hard to isolate the contribution of each individual technique. This study therefore examines the merits and restrictions of one of the most prominent audit techniques: the Communication Satisfaction Questionnaire (CSQ). It does so by comparing CSQ results with results gathered through the critical incident technique. Both instruments were used to asses the quality of internal communication within three organizations. The results show that there is convergence in the findings of the techniques, and that the CSQ seems to have criterion-related validity. However, the CSQ does not explicitly address issues of decision-making, top-down and bottom-up communication, responsibilities and the extent to which rules and agreements are kept. We conclude that the CSQ is an appropriate instrument for gaining overall insights into the way employees evaluate aspects of organizational communication, but that the method may be less suitable for diagnosing specific communication problems and formulating recommendations.

Publication Type: Conference Paper/Unpublished Manuscript
Abstract: The paper presents the results of a comparison of a traditional dichotomous measure of post-message exposure conversation with a revised-item conversation measure. Historically, many researchers have measured conversation about health campaign messages by asking a simple yes/no question. This measurement approach fails to capture other important interpersonal communication variables such as frequency and valence. The revised-item conversation measure includes frequency, modality, valence, and content. Results of a preliminary study indicate that the revised-item measure provides more in-depth information about conversations about health messages held in the week after exposure to two HIV/AIDS public service announcements.